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When handling request for credits in respect to inventory purchases, you should consider the following:

Receipting Inventory

To ensure that the correct moving average cost is calculated it is important that the receipted quantity and price are correct. This may mean on occasions that the inventory receipt differs to the suppliers invoice. You will pay what was receipted and request a credit for the difference from the supplier. In this situation the following procedure is suggested:

1.	Issue a manual Request For Credit note to the supplier.

2.	Record the RFC note number and relevant comment against the inventory receipt

transactions - from the APRECPT:Recpt Inventory/Indent or APNIPO:NonReceipting

Invs/POs screen select the Request For Credit window <Alt+R> .

3.	No further transaction processing is required.

4.	When the credit is received from the supplier it is used only to reconcile the suppliers account. The credit is not processed as a transaction.

Price Adjustment Line Required

If a price adjustment line is required for an inventory item you must enter a zero quantity.

Entering a zero quantity is possible if the LineValue type is used. Once the LineValue is entered the Quantity can be changed to zero.

A zero quantity is required when a price adjustment has to be made. The line comment can be used to record the calculation basis. Also refer to the use of the request for credit.

Issuing A Request For Credit Purchase Order For Incorrect Quantity

This process would need to occur when an inventory receipt had been paid and a subsequent adjustment was required because of incorrect quantity, or a credit was required for faulty goods.

When the credit is received from the supplier an inventory receipt transaction would be created and matched to the purchase order in the same way a normal purchase order is handled.

When a RFC purchase order is generated for an item you should be aware that inventory quantities are not reduced until the stock receipt is processed.

•	The PUBOS:Back Orders screen lists the items that have a request for credit purchase order outstanding.

•	Stock on hand reports do not include outstanding RFC purchase orders.

•	Outstanding requests for credits should be reviewed at stock take time as they are ignored when printing and processing count differences.

An alternative is:

Directly create an APRECPT transaction and issue a manual Request For Credit form to be sent to the supplier. This process adjusts SOH quantities immediately.